MemEx
One connected platform for modern membership organisations — helping you manage operations, improve member experiences, and make better use of your data.
The technology powering membership
MemEx brings CRM, website, member portal and intelligence capabilities together in one connected membership platform, built on two of the membership sector’s most popular cloud technologies: Microsoft Dynamics 365 and Umbraco CMS. Designed for professional bodies, trade associations and membership organisations with complex member journeys, operational processes and data requirements.
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MemEx Web
Provides you with the tools to deliver a truly engaging online experience for members and leverages the sector's most popular website Content Management System - Umbraco.
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MemEx CRM
Leverages Microsoft Dynamics 365, one of the sector’s most popular CRM platforms, and Power Platform functionality to deliver comprehensive capabilities across the full membership lifecycle.
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MemEx Member Portal
Delivers truly personalised and meaningful member experiences, and leverages unique Microsoft Web App technology to create dynamic, data-driven, and content-rich portals.
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Wattle brought strong technical expertise, a collaborative approach and a real understanding of our goals as a membership organisation. The MemEx platform has helped us enhance the experience for our members and streamline our internal processes.
Jenny Boland, Director of Membership, Geological Society
Wattle’s membership sector expertise helped us re-engineer our membership processes and realise value quickly after going live with MemEx.
Mital Bulsara, Head of IT & Business Transformation, CIArb
We’re delighted to be strengthening our partnership with Wattle with the delivery of our digital platforms onto MemEx. The platform is helping us deliver real value and positive impact for our stakeholders and drive greater strategic engagement.
Paul James, Director of Communities, IPEM
MemEx Intelligence
AI, Personalisation & Business Insights
MemEx's Intelligence Layer - bringing AI-powered personalisation and business insights across your CRM, website, member portal, and connected systems. It helps membership organisations turn connected data into clearer actions, stronger engagement, and better member experiences.
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Delivering major digital benefits
MemEx enables you to confidently streamline your systems and operations, centralise and understand your data, and drive improved member acquisition and engagement.
Member Acquisition
Make it easier for prospective members to discover, understand, and complete the joining journey.
Member Engagement
Deliver more relevant content, communications and experiences that encourage members to stay connected.
Member Retention
Spot renewal risks sooner and give teams clearer next steps to support retention.
Integrated Systems
Connect the systems behind your member experience and reduce duplication across your organisation.
Automated Processes
Reduce manual administration by automating routine membership tasks, workflows, and communications.
Centralised Data
Give your teams clearer, more reliable membership data to support better reporting and decision-making.
Built with membership-specific accelerators
MemEx includes proven accelerators for common membership processes, including applications, renewals, events, CPD, learning, committees, payments, and reporting.
These give you a strong starting point while allowing the platform to be configured around your organisation’s specific processes, journeys, and ways of working.
Connected to your existing systems
MemEx connects with the wider systems your organisation already uses, helping reduce duplication, improve data flow, and create a more joined-up experience for members and your teams.
