Keep your platform moving
Go-live is only the beginning. Maintain & Evolve gives membership organisations a clear way to keep their CRM, website, member portal supported and continually improving.
Everything you need
For life after go-live
Once your platform is live, the work doesn't stop. Your team will need day-to-day support, while new priorities, opportunities and ideas continue to emerge.
Some changes will be small and immediate. Others will shape how the platform develops over time. Maintain & Evolve gives you one clear route into Wattle for both.
It brings support, maintenance and continuous improvement together in an ongoing service shaped around your platform, your priorities and the pace at which your organisation wants to move.
Choose the pace that fits you
Maintain
Maintain is designed for organisations that need dependable support, maintenance and smaller-scale change after go-live.
It gives your team a monthly allocation of time that can be used to resolve issues, answer questions, support users, and make practical improvements.
Its a good fit if you want your platform to stay stable, supported and useful, but do not need a larger ongoing service for bigger changes. Instead of turning every small request into a separate project, Maintain gives you a clear and flexible route to get things done swiftly.
Evolve
Evolve is designed for organisations that need regular support and a planned way to deliver larger improvements after go-live.
It gives your team a monthly allocation of time that can be used to resolve issues, review priorities, shape requirements, and deliver improvements.
It’s a good fit if your platform has a steady flow of new needs, backlog items, reporting improvements, user feedback or wider digital priorities. Instead of handling bigger changes as disconnected requests, Evolve gives you a clear and managed route to plan, deliver and keep moving forward.
Everything you need to keep moving
Guaranteed capacity
Ongoing monthly allocation of time for any service you need, from support and maintenance to advice and change.
Dedicated support
A clear route for raising requests, tracking progress and seeing how your monthly allocation is being used.
Strict service levels
Support request prioritisation by severity, impact and urgency, with clear response and resolution targets.
Delivery management
We help organise priorities, keep work moving and make sure you have a clear view of progress.
Small changes
Minor updates, fixes and small changes are handled swiftly and without hassle.
Planned improvments
Larger improvements are planned and delivered through a regular cycle, so your platform keeps moving forward.
Built for platforms that need to keep evolving
Membership organisations don't stand still. Services change, member expectations shift, teams find better ways to work and new priorities emerge after launch.
Maintain keeps your platform stable, supported and useful.
Evolve adds more structure when there is a steady flow of improvements to plan, manage and deliver.
Together, they give you a long-term route for keeping your platform aligned with your organisation, your members and your future priorities.