Wine & Spirit Education Trust

Summary

Wine & Spirit Education Trust (WSET) partnered with Wattle to safely adopt its inherited digital estate before embarking on a phased programme of modernisation. Through Systems Adoption, a new Umbraco website, Dynamics 365 onboarding and the introduction of the MemEx Member Portal, WSET is creating a connected digital platform that supports learners, providers and future growth.

Client

The Trust is the world's leading provider of qualifications in wine, spirits, sake and beer. As a global awarding body and registered charity, WSET supports learners, Approved Programme Providers and industry professionals across more than 70 countries through its extensive digital ecosystem.

Challenge

WSET's public website was running on a legacy Umbraco platform that had reached end-of-life, sitting within a wider digital estate spanning Microsoft Dynamics 365, ecommerce and marketing platforms. Following a decline in confidence in its incumbent supplier, WSET needed a partner capable of safely adopting an inherited platform, reducing technical risk and defining a clear roadmap for future digital services without disrupting learners across a global audience.

Solution

Wattle began with a structured Systems Adoption programme, taking responsibility for WSET's inherited Umbraco estate while providing the technical clarity needed to define a phased digital roadmap.

Building on this foundation, Wattle is delivering a new Umbraco website, onboarding Microsoft Dynamics 365 and implementing the MemEx Member Portal for learners. Together these initiatives are creating a connected digital platform delivered through a single long-term technology partnership.